About Us and Payment Policy
Looking for a substitute veterinarian while yours is out of the office? Give After Hours Veterinary Emergency Clinic in Fairbanks, AK, a call today. Our vets have many years of experience with all types of animals and are able to treat dogs, cats, and smaller pets, such as rabbits and turtles.
When to bring in your pet?
Think your pet isn't feeling well? Noticed something that is worrying you? Whatever your reason for concern, we invite you to bring your pet to our state-of-the-art clinic in Fairbanks. Our pet vet at After Hours Veterinary Emergency Clinic can quickly determine the cause of your pet's discomfort through tests that we can run through our on-site lab. Once we've done a physical exam, we can put together an estimate for any further diagnostics or treatment.
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When your pet has been in an accident or in a fight with another animal you can't afford to wait for a pet vet office to open. That's why we offer emergency pet care services. We'll be here to take care of your pet when you need us. Our Fairbanks facility is equipped to handle many different types of pet emergencies.
Discharges
Pets leaving the After Hours Veterinary Emergency Clinic must be picked up no later than 7:30am on weekday mornings and 8:30 am on weekend mornings to either be taken home or transferred to your primary veterinarian for continued care. In all cases, a copy of the medical record will be provided to your regular veterinarian to become a part of your pet's permanent medical record.
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Upon discharge of the patient, you will be given an itemized receipt and instructions for continued care of your pet. Follow-up care is not provided by After Hours Veterinary Emergency Clinic. We strongly recommend proper follow-up care in order to produce the most successful outcome for your pet's health.
Payment Policy
After a physical exam of your pet is performed, we will provide a written estimate of costs prior to diagnostics and/or treatment of your pet. All services rendered are expected to be paid at the time of service. Payment is accepted via cash, debit card, all major credit cards, and CareCredit.
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If you have pet insurance, you are expected to pay out of pocket at the time of services and if there is any claim paperwork that needs to be filled out by the veterinarian, please bring those documents with you or drop them off at a later time.
Minors are not allowed to sign for an animal and must have someone over the age of 18 to complete the necessary paperwork and sign the cost estimates.